Contact

UPDATED May 14, 2021- 
 

The Province of Ontario has extended the COVID stay at home order until at least June 2, 2021.  As a result, all non essential businesses like Portraits Now are to remain closed during the Ontario stay at home order. 

Regrettably, we will have to cancel ALL appointments scheduled between April 3-June 2, 2021.  If you previously received a phone call or email confirming your appointment during this time frame, please disregard it.

GRADUATES WHO LIVE IN THE OTTAWA AREA– We encourage you access our on line booking system through this email or to go to our website at www.portraitsnow.ca and sign into your account to rebook an appointment as soon as possible.  We are currently fully booked until July or August, although appointments before then may become available if there is a cancellation.  

GRADUATES WHO LIVE OUTSIDE OF OTTAWA– We understand that many people will be leaving the Ottawa area before the end of May.  While we would love to photograph your graduation portraits before you leave the Ottawa area, that will be impossible with the current shut down.  We are usually open year round should you find yourself back in the Ottawa area in the future. 

WAITING LIST- While we would love to offer a waiting list to reschedule appointments, it is just not feasible with our on line appointment system.  The demand far outweighs the available appointments due to the COVID restrictions and shut downs.  You can keep an eye on our on line appointment system for any last minute cancellations once we are able to re-open.  Just visit the on line booking site often, click on the earliest day and the NEXT available date will show on the right hand side.

FINISHED PACKAGES AT OUR STUDIO FOR PICK UP- We have been able to have a day “curb side pick up” every second week for finished packages.  We will contact all packages that are ready for pick up with the information once your order is ready.

CLASS COMPOSITES- Some Student Associations organize a class composite with us.  We will be extending any deadlines for the class composite until at least late AUGUST (unless otherwise stated as longer).  We will work with the individual Student Associations for them to communicate the photography deadline to you.

ORDERING PORTRAITS- We will still be able to accept and process orders during the closure. 

DIGITAL FILES

  • Digital files are ready in 3-4 weeks.  We will email a link for you to download your files from a secure file sharing site.  Digital files are full resolution (printable up to 20×24) and you also are given unlimited use to reproduce the images.
  • Please choose PICK UP AT STUDIO at the checkout step and your digital file download link will be emailed to you automatically within 3-4 weeks and no shipping fee applies.

PACKAGES WITH PRINTS

  • Printed packages are ready in 4-6 weeks.
  • Delivery options at the check-out process are:
    1. PICK UP AT STUDIO (free)– We will contact you once the Province allows us to re-open or we have a curb side pick up day.  Our studios are regularly open year-round so we will safely hold your package at the studio of the school you attended until you are able to pick it up.  2. SHIPPING (fee applies)– You will receive an email with a tracking number once your package has been mailed out.

We sincerely apologize for any inconvenience this has caused.  We understand this milestone is important to you and your family!

Take care & stay safe!

Carleton University

hours:
CURRENTLY CLOSED DURING APRIL 3-MAY 19, 2021 PROVINCIAL SHUTDOWN (reopening date to be determined by the Province)
email:
carleton@portraitsnow.ca
phone:
613-526-8899 (We will not have access to our phones during the closure.  Please use email).
1st floor University Centre Building
Location Map

University of Ottawa

hours:
CURRENTLY CLOSED DURING APRIL 3-MAY 19, 2021 PROVINCIAL SHUTDOWN (reopening date to be determined by the Province)
email:
uottawa@portraitsnow.ca
phone:
613-232-1165  (We will not have access to our phones during the closure.  Please use email).
1st floor University Centre Building (Jacques Turcotte)
Location Map

Class Composite and Sports Photography Services

Berni Scott
email:
berni@portraitsnow.ca
phone:
613-232-1165

Mailing Address:

Portraits Now
1st floor University Centre Building
1125 Colonel By Dr
Carleton University
Ottawa, ON
K1S 5B6